SpinsUp Casino Accepted Deposit But Denied Bonus And Restricted Funds Need help with a complaint? AskGamblers

If the deposited amount isn’t much, say between GBP/EUR/USD, I would simply drop the issue and play on without the bonus. The promotion clearly stated that any deposit amount qualifies and that there is no minimum deposit, yet after my deposit was accepted, I was told a separate minimum applies. I got the exact same offer last week from one of their partner casinos and it had a very short window to claim the bonus, like 24h, so perhaps you missed the deadline. If a $30 minimum was required, it would have been clearer and more transparent to state that directly in the promotion rather than accepting deposits that do not qualify. In this case, the promotion stated that any deposit amount qualifies and that there is no minimum deposit, yet after my deposit was accepted, I was told a separate minimum applies.

SpinsUp Casino Accepted Deposit But Denied Bonus And Restricted Funds

Actually, I have checked their license and other details, but I still cannot confirm whether they are a scam or legitimate. The name of the casino is “faotex.com” 100% a scam, getting more common with hundreds popping up each non gamstop month.

Most probably because you did not deposit the required minimum amount (usually 20 EUR/USD/or equivalent). Why the deposit bonus was not credited into your account? Additionally, my deposit is subject to a 3x wagering requirement despite no bonus being applied, which restricts access to my own funds. I made a deposit after receiving a promotion stating that a bonus would be credited instantly and that any deposit amount qualifies.

• A real casino may ask for a deposit in some situations, but not a random $100 just to unlock your account or withdraw winnings.
• @mhjahidkb can you name the casino in question please?
• Its a common scam as afi said above

Online casinos with minimum deposit of $1 to $5

In my case, the promotion was still active when I deposited. I’m pretty sure it said ‘deposit ANY amount and get an extra 100’ but there was also a max cash out attached, of only 5x the deposit so I found the offer to be pretty poor for a low deposit actually. In the end, I had to play my games with just the raw cash. It also feels comparable to being unable to return the item for a refund, and instead only being offered store credit that can only be used under limited conditions and within a set time frame. Although my case is still under review, support has already taken a position that my deposit does not qualify for the bonus.

SpinsUp Casino Accepted Deposit But Denied Bonus And Restricted Funds

@mhjahidkb can you name the casino in question please? However, based on everything you have told us, which is not much, it is most probably a scam. If you actually shared the name of the site, we could tell you for sure whether it is a scam or not. That does not mean a site featured there is automatically trustworthy, nor does it mean a site not featured there is automatically a scam. Search for the casino on AskGamblers, and if you cannot find it featured on the site, you should be extra cautious. ×   Your link has been automatically embedded.